The Valencia at Cottonwood Heights

March 25, 2026 · Unannounced, Annual Inspection

No citations from this inspection.

August 7, 2025 · Follow-Up Inspection

No citations from this inspection.

June 30, 2025 · Complaint, Investigation Inspection

• Low 16 hours of documented training(R432-270-9(8)(a)-(c))

  The Licensee was out of compliance with R432-270-9(8) by not providing each direct-care employee with 16 hours of documented one-on-one job training with a direct-care employee, with at least three months of experience and who had completed orientation, or with the supervising nurse at the facility. During the inspection 1 employee did not have 16 hours of documented one-on-one job training in file. This was previously cited on July 22, 2024 inspection.

  How was this corrected? On August 7, 2025, the Licensor verified that the Licensee provided each direct-care employee with 16 hours of documented one-on-one job training with a direct-care employee, with at least three months of experience and who had completed orientation, or with the supervising nurse at the facility, as stated in rule.

  Corrected on August 7, 2025, verified by the state.

October 8, 2024 · Follow-Up, Additional Follow-Up Inspection

No citations from this inspection.

September 11, 2024 · Follow-Up Inspection

• Low Resident unable to self administer medications(R432-270-19(7)(a)-(f))

  The provider was out of compliance with this rule by not ensuring that medications were administered according to the prescribed order. During the inspection, 3 residents did not receive their medications as prescribed. This non-compliance was previously cited on 4/22/2024 and 7/22/2024.

  How was this corrected? On 10/8/2024. the Licensor verified that medication were administered as prescribed, as stated in rule.

  Corrected on October 8, 2024, verified by the state. · $100 penalty

May 20, 2024 · Follow-Up, Additional Follow-Up Inspection

No citations from this inspection.

March 21, 2024 · Complaint, Investigation Inspection

• High Administrator Duties(R432-270-8(1)(a)-(p))

  The provider was out of compliance with this rule by not ensuring an investigation was completed when there was a reason to believe that a resident had been subjected to abuse, neglect, or exploitation and by not reporting suspected abuse, neglect, or exploitation in accordance with Section 62A-3-305. During the inspection, incident reports and abuse investigation for the last 60 days were reviewed. One abuse investigation report of potential staff to resident abuse was not observed to have documentation that the provider reported the suspected abuse to Adult Protective Services (APS). Another incident report revealed that resident experienced potential emotional abuse by her family member after she had a fall and complained of pain and the facility did not conduct an investigation or report it to APS.

  How was this corrected? On 4/22/2024, the licensor verified that the provider was conducting investigations when there is reason to believe that a resident has been subject to abusee, neglect, or exploitation and was reporting suspected abuse, neglect, and exploitation, as stated by rule.

  Corrected on April 22, 2024, verified by the state. · $200 penalty

January 9, 2024 · Complaint, Investigation Inspection

• Moderate Written incident and injury reports(R432-270-21(6))

  The provider was out of compliance with this rule by not ensuring written incident and injury reports were maintained to document resident injuries, elopement, fights, suspected abuse, and other situations or circumstances that affected the health, safety, or well-being of residents. During the inspection, several incident reports for multiple residents were requested and were not provided.

  How was this corrected? On 2/21/2024, the licensor verified that written incident and injury reports were completed to document resident death, injuries, elopement, fights or physical confrontations, situations that require the use of passive physical restraint, suspected abuse or neglect, and other situations or circumstances affecting the health, safety, or well-being of residents; as stated by rule.

  Corrected on February 21, 2024, verified by the state. · $150 penalty